Privacy Policy
Protecting your personal information and privacy is a top priority. This policy explains how
we handle, use, and safeguard your data in line with Canadian regulations.
What Information We Collect
We collect only the information necessary to provide our services, including contact details and information you provide when requesting financial guidance. All data collection aligns with Canadian privacy laws and helps us offer tailored support for credit repair, asset division, and budgeting.
- Contact details such as name, email, phone, and address.
- Details about your financial situation that you choose to provide.
- Service preferences and topics relevant to your needs.
- Technical information for site analytics, like browser type or device.
- Records of your communications and requests to our team.
Information is collected directly from you when you fill out forms, request consultations, or contact our team. We never collect information from third-party sources without your consent.
How We Use Your Data
We use your information to provide personalized support, respond to inquiries, and improve our services. For example, we may use your data to offer tailored advice on budgeting, asset division, or credit repair based on your situation.
Information also helps us analyze website usage, secure our site, and communicate important updates. We do not use your data for any unrelated marketing purposes.
Your Rights
You have rights regarding your personal information, including accessing, correcting, deleting, or transferring your data. Requests can be made by contacting us directly. We respond promptly to all privacy-related inquiries.
Access to Information
You have the right to request access to your personal information at any time. We will provide a summary promptly.
Right to Rectification
You have the right to request corrections to inaccurate or outdated personal information.
Right to Erasure
You may request that your personal data be erased from our records at any time, subject to legal obligations.
Data Portability
You can request a copy of your data in a standard format to transfer it to another provider.
How We Share Your Data
Your information is kept confidential and is only shared with team members who require access to deliver our services. We may refer you to trusted local partners, such as legal or housing resources, but only with your permission.
We do not sell or rent your personal data. Information may be shared to comply with legal obligations or protect our rights if necessary, always in accordance with Canadian law.
How We Protect Your Data
We implement strong safeguards to protect your information, such as encryption, access controls, and secure data storage. Only authorized team members have access to your personal data.
Despite these measures, no system can guarantee complete security. We encourage you to use secure passwords and notify us if you notice any suspicious activity related to your account.
Contact Us About Privacy
Contact us if you have any privacy concerns, questions about this policy, or requests
related to your personal data.
Address: 2001 Boulevard Robert-Bourassa, Montreal, QC H3A 2A6 Canada
Phone: +1 (%86) 221-7248
Email: content@tenaroxena.sbs
Address: 2001 Boulevard Robert-Bourassa, Montreal, QC H3A 2A6 Canada
Phone: +1 (%86) 221-7248
Email: content@tenaroxena.sbs